Contract

Azza Africa Safaris (AAS) requests you read the Terms and Conditions carefully below. It covers many issues that apply to your safari booking and answers questions you might have related to your agreement to travel with AAS.

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Booking Procedures and Payments

AAS accepts bookings at any time. All booking inquires are given the highest priority and are responded to within 24 hours. To ensure the best price and secure the best accommodations, inquiries should be made at least 90 days prior to your safari. Private campsite accommodations requested must be made at least 120 days in advance. Budget camping safaris bookings should be made at least 21 days in advance. Low season bookings are accepted any time.

AAS creates tailor-made itineraries to suit individual interests and budget. A binding contract is acknowledged between us when:

1. 30% of the quoted price is received by AAS to confirm your booking.
2. Full payment must be made 30 days prior to the day your safari begins.

This agreement is not binding if full payment is not received 30 days prior to the agreed arrival date and you have not notified AAS about a delay, AAS reserves the right to cancel your booking and the return of your deposit.

Cancellation Policy and Fees

Only written (e-mail) cancellations based on the received date of the email will be considered valid and approved. You will receive written confirmation your cancellation has been received. 50% of the total safari cost will be charged if cancellation is made within 60-31 days of arrival, if cancellation is communicated within 30 days to 7 days of the confirmed arrival date, 75% of the safari cost will be charged, if cancellation is communicated within 6 days of the confirmed arrival date, 100% will be charged.

Amendment Policy

AAS is flexible about making amendments to meet your needs, interests and budget provided all changes are made in time and in written form. Depending on the specific changes you would request, the package price is subjected to change. Any changes in your safari package that incurs extra cost will be charged accordingly.

Price Changes

All AAS package prices are subjected to change based on park fees or government taxes. Should the authorities decide to increase any fees and taxes, we would subsequently AASs these increases on to you.

Marketing

AAS reserves the right to use any photographs / videos taken during trip for marketing purposes. However, you retain the right to use the photographs / videos though AAS retains copyright authority.

Your Responsibility

You should ensure that you have all the travel documents including AASsports, visas and vaccination certificates (if needed) before your departure date. AAS is responsible to share general advice, but not responsible if you do not fulfill the requirements by your departure date. It is your responsibility to check all flights and take care of all of pre-booking procedures prior to your holiday.

Insurance

AAS encourages its clients to take adequate travel and medical insurance in the event of any loss or injury while on holiday.

Luggage

All luggage and personal effects are the client's responsibility. AAS does not accept any liability for any loss or damage of personal belongings while in international transit.

Risk

AAS will not be responsible for injuries while on safari if rules, protocols, or procedures instructed to you by your safari guide are not followed. This includes advice to avoid loss or damage to your personal property.

The Law

The above Terms and Conditions together with all correspondences form part of your contract with AAS. This contract and any matters arising from it shall be governed by and interpreted in accordance with Tanzania law and the courts of Tanzania which shall have exclusive jurisdiction to hear any and all proceedings between us either relating to our contract or arising out of it.

Conclusion

By booking a safari with Azza Africa Safaris, you agree to abide by the terms and conditions stated above. These terms and conditions are designed to ensure that you have a safe and enjoyable safari experience. If you have any questions or concerns, please do not hesitate to contact AAS.